Privacy Policy

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VINE AND EMBER HOSPITALITY – PRIVACY POLICY
Last Updated: 28 October 2025

Vine and Ember Hospitality (“we”, “us”, “our”) is committed to safeguarding your privacy.
This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, apps, and services.

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1️⃣ Information We Collect

• Personal Information:
We may collect your name, email, phone number, address, and payment details when you place orders, create an account, or contact us.

• Usage Data:
We collect details like device type, browser, IP address, pages visited, and interactions on our platform.

• Cookies & Tracking:
We use cookies to improve user experience, remember preferences, and analyze website usage.

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2️⃣ How We Use Information

Your data helps us:

• Process and deliver orders
   
• Improve and personalize your experience
   
• Communicate updates, offers, and responses
   
• Analyze and measure performance
   
• Comply with legal requirements
   

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3️⃣ Information Sharing

We may share your information with:

• Service partners: payment gateways, delivery providers
   
• Legal authorities: if required by law
   
• Analytics tools: to improve our services
   

🚫 We never sell your personal information to third parties.

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4️⃣ Data Security
We use strong security measures to protect your data, but no system is 100% secure.

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5️⃣ Your Privacy Choices

• You can access, update, or delete your personal info anytime.
   
• You can unsubscribe from marketing messages.
   
• You can manage cookie preferences via your browser.
   

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6️⃣ Third-Party Links
Our website may include links to other sites. We aren’t responsible for their privacy policies.

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7️⃣ Children’s Privacy
Our services are not meant for those under 18 without parental consent. We don’t knowingly collect minor data.

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8️⃣ Policy Updates
We may update this policy from time to time. Changes will be posted here with the new effective date.

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© 2025 Vine and Ember Hospitality
All rights reserved.